MA · Malden · Updated October 15, 2026

Patient Access Representative jobs in Malden, MA

Pay for patient access representatives in the Malden area centers on $20.92 per hour, or about $43,520 a year. The lower quarter earns under $17.98 and the upper quarter over $22.87. The CMS hospital directory lists 27 hospitals in the Malden metro area. That ranks 12th of 386 U.S. metro areas for patient access representative pay, and 42nd of 341 once local prices are factored in. Your free pay report adds named employers and the roles open near Malden.

Open Patient Access Representative roles near Malden

Roles in other cities of the Boston-Cambridge-Newton area.

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Named employers near Malden, what they pay and the roles open now. Free for candidates, email only.

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Who is hiring patient access representatives near Malden

EmployerRolesMedian pay / hour
Boston Medical Center3$24.25
Mass General Brigham1$24.05

Patient Access Representative pay in Malden, MA

The metro median is 2% above the Massachusetts statewide median of $20.51 per hour. Nationally the median is $17.90 per hour. BLS counts about 16,550 receptionists and information clerks employed in the Boston-Cambridge-Newton metro area, 6.1 per 1,000 jobs. Employment is about as concentrated here than in the country as a whole (location quotient 0.98).

LevelPer hourPer yearCompared with U.S.
Lowest 10%$16.67$34,6707% below U.S. median
Lower quartile$17.98$37,400in line with U.S. median
Median$20.92$43,52017% above U.S. median
Upper quartile$22.87$47,57028% above U.S. median
Top 10%$27.18$56,53052% above U.S. median

How Malden ranks

  • 12th of 386 U.S. metro areas by median hourly pay
  • 42nd of 341 after adjusting for local prices
  • 1st of 5 Massachusetts metro areas

BLS does not publish a separate figure for patient access representative. These numbers are for the broader category it belongs to, Receptionists and Information Clerks.

Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2024, Receptionists and Information Clerks (SOC 43-4171), all industries. This is what employers report paying, not an offer for a specific role.

What your pay buys in Malden

  • Overall prices in Boston-Cambridge-Newton run 8% above the U.S. average (index 108.3, U.S. = 100).
  • Housing is the biggest driver: 48% above the U.S. average (index 148.4).
  • Adjusted for local prices, a $20.92 median hour buys what $19.32 buys at the national price level, 8% above the national median.

Source: U.S. Bureau of Economic Analysis, Regional Price Parities by metropolitan area, 2024. Prices are for the metro area, not for a single neighborhood.

Estimate your Malden paycheck

Estimated weekly gross$753
  • Per year: $37,656
  • Per month: $3,138

Gross pay before taxes and benefits, from BLS pay levels for the Boston-Cambridge-Newton metro area. For take-home pay use the take-home pay calculator.

Hospitals in the Boston-Cambridge-Newton area

CMS lists 27 hospitals in the Boston-Cambridge-Newton area.

HospitalTypeOwnershipCMS ratingEmergency
Brigham And Women's Hospital
Boston, MA
Acute careNonprofit5 of 5Yes
Massachusetts General Hospital
Boston, MA
Acute careNonprofit5 of 5Yes
New England Baptist Hospital
Boston, MA
Acute careNonprofit5 of 5No
Newton-Wellesley Hospital
Newton, MA
Acute careNonprofit5 of 5Yes
North Shore Medical Center -
Salem, MA
Acute careNonprofit5 of 5Yes
Mount Auburn Hospital
Cambridge, MA
Acute careNonprofit4 of 5Yes
Wentworth-Douglass Hospital
Dover, NH
Acute careNonprofit4 of 5Yes
Anna Jaques Hospital
Newburyport, MA
Acute careNonprofit3 of 5Yes
Beth Israel Deaconess Medical Center
Boston, MA
Acute careNonprofit3 of 5Yes
Boston Medical Center
Boston, MA
Acute careNonprofit3 of 5Yes

Source: CMS Hospital General Information, public data. A directory of hospitals, not a list of our clients.

Patient Access Representative pay in nearby cities

CityDistanceMedian payPopulation
Everett, MA2 mi$20.92/hr51,825
Medford, MA3 mi$20.92/hr59,898

Patient Access Representative jobs in Massachusetts · Patient Access Representative jobs nationwide

What employers ask for, and tax basics in Massachusetts

Patient access representatives register patients, verify insurance and collect information at the front door of care.

  • High school diploma or equivalent
  • Customer service experience; healthcare registration experience is a plus
  • Familiarity with EHR systems such as Epic

Massachusetts taxes wage income. Use your own rates in the take-home pay calculator.

Massachusetts state guide

Other healthcare roles in Malden

Malden city guide: hospitals, employers and licensing

Common questions

How much do patient access representatives make in Malden, MA?

Patient Access Representatives in the Boston-Cambridge-Newton metro area have a median pay of $20.92 per hour, about $43,520 a year. The middle half earn between $17.98 and $22.87 per hour (BLS, May 2024).

Is Malden a good place for patient access representatives once cost of living is counted?

Boston-Cambridge-Newton ranks 42nd of 341 metro areas for patient access representative pay after adjusting for local prices, and 12th of 386 before adjusting. Overall prices run 8% above the U.S. average.

Who is hiring patient access representatives in Malden?

We list 4 open roles with published pay from 2 employers in the Boston-Cambridge-Newton area. Your free report adds named employers and pay near Malden.

Do I need a Massachusetts license to work in Malden as a patient access representative?

High school diploma or equivalent. Credentials are issued state by state, so confirm what Massachusetts requires for your role with the Massachusetts licensing board and with your recruiter before you commit to a start date. Confirm with the board before you accept a role.

Does Valorem Health place patient access representatives in Malden?

Yes. We place healthcare staff in Malden and across Massachusetts. Tell us your profession and we email the roles open near Malden.

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What do employers near Malden pay patient access representatives? Get the report.

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  1. 1
    Pay for your role at other hospitals

    The hourly pay at named employers near you, so you see who pays most.

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    What they are offering now

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Pay report · Patient Access near Malden, MA
Valorem Health Shift ReportFrom your recruiting team · [email protected]

Your Patient Access pay reportMalden, MA · pay published by hospitals, collected October 15, 2026

1Pay for your role at other hospitals

  • Mass General BrighamOak Bluffs, MA · 2 postings$28.41/ hr$20–$44
  • Boston Medical CenterBrighton, MA · 10 postings$24.25/ hr$16–$33
  • UMass Memorial Health CareWorcester, MA · 7 postings$22.85/ hr$15–$29

Median posted pay per hour, with the range each employer published.

2What they are offering now

Low$17Median$24.25High$32

21 Patient Access postings with published pay in Massachusetts, 16 of them posted in the last 30 days. Month-by-month history by employer comes with your full report.

3Open now: 21 Patient Access roles

  1. Patient Access Schedule Agent, Partially Remote, M - F, 830a-5pRemote
    $20.94–$29.27/ hour
    UMass Memorial Health Care · Remote (MA hiring) · posted yesterday
  2. Patient Access Schedule Agent, Partially Remote - M-F 8:30 - 5:00 PMRemote
    $20.94–$29.27/ hour
    UMass Memorial Health Care · Remote (MA hiring) · posted yesterday

+ 19 more in your report. Each one has pay, shift and start date.

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