Patient Access Representative
Sentara Healthcare · Woodbridge, VA
Pay for patient access representatives in the Richmond area centers on $17.21 per hour, or about $35,790 a year. The lower quarter earns under $14.86 and the upper quarter over $19.92. That ranks 170th of 386 U.S. metro areas for patient access representative pay, and 225th of 341 once local prices are factored in. The CMS hospital directory lists 6 hospitals in Richmond. The free report below lists employers near Richmond and what they pay.
The metro median is 1% below the Virginia statewide median of $17.39 per hour. Nationally the median is $17.90 per hour. BLS counts about 4,200 receptionists and information clerks employed in the Richmond metro area, 6.4 per 1,000 jobs. Employment is about as concentrated here than in the country as a whole (location quotient 1.03).
| Level | Per hour | Per year | Compared with U.S. |
|---|---|---|---|
| Lowest 10% | $13.39 | $27,850 | 25% below U.S. median |
| Lower quartile | $14.86 | $30,910 | 17% below U.S. median |
| Median | $17.21 | $35,790 | 4% below U.S. median |
| Upper quartile | $19.92 | $41,430 | 11% above U.S. median |
| Top 10% | $21.81 | $45,360 | 22% above U.S. median |
BLS does not publish a separate figure for patient access representative. These numbers are for the broader category it belongs to, Receptionists and Information Clerks.
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2024, Receptionists and Information Clerks (SOC 43-4171), all industries. This is what employers report paying, not an offer for a specific role.
Source: U.S. Bureau of Economic Analysis, Regional Price Parities by metropolitan area, 2024. Prices are for the metro area, not for a single neighborhood.
Named employers near Richmond, what they pay and the roles open now. Free for candidates, email only.
Get my free pay reportGross pay before taxes and benefits, from BLS pay levels for the Richmond metro area. For take-home pay use the take-home pay calculator.
Nearest open roles with published pay. Your free report adds roles in Richmond as they open.
Sentara Healthcare · Woodbridge, VA
Sentara Healthcare · Norfolk, VA
Most are never shown on this page. Tell us your role and get the full list, with the pay on every one, in your inbox within 24 hours.
Sentara Healthcare · Virginia Beach, VA
Valley Health · Front Royal, VA
Sentara Healthcare · Williamsburg, VA
West Virginia University Health System · Family Medicine Winchester, VA
CMS lists 6 hospitals in Richmond.
| Hospital | Type | Ownership | CMS rating | Emergency |
|---|---|---|---|---|
| Bon Secours St Marys Hospital Richmond, VA | Acute care | Nonprofit | 5 of 5 | Yes |
| Richmond Va Medical Center Richmond, VA | Acute Care - Veterans Administration | Government and federal | 5 of 5 | Yes |
| Cjw Medical Center Richmond, VA | Acute care | For-profit | 4 of 5 | Yes |
| Henrico Doctors' Hospital Richmond, VA | Acute care | Nonprofit | 4 of 5 | Yes |
| Medical College Of Virginia Hospitals Richmond, VA | Acute care | Government and federal | 4 of 5 | Yes |
| Bon Secours Richmond Community Hospital Richmond, VA | Acute care | Nonprofit | Not rated | Yes |
Source: CMS Hospital General Information, public data. A directory of hospitals, not a list of our clients.
| City | Distance | Median pay | Population |
|---|---|---|---|
| Newport News, VA | 61 mi | $16.67/hr | 183,056 |
| Hampton, VA | 73 mi | $16.67/hr | 137,596 |
| Suffolk, VA | 74 mi | $16.67/hr | 103,105 |
| Portsmouth, VA | 77 mi | $16.67/hr | 96,482 |
| Norfolk, VA | 80 mi | $16.67/hr | 231,105 |
| Chesapeake, VA | 87 mi | $16.67/hr | 254,997 |
Patient Access Representative jobs in Virginia · Patient Access Representative jobs nationwide
Patient access representatives register patients, verify insurance and collect information at the front door of care.
Virginia taxes wage income. Use your own rates in the take-home pay calculator.
Richmond city guide: hospitals, employers and licensing
Patient Access Representatives in the Richmond metro area have a median pay of $17.21 per hour, about $35,790 a year. The middle half earn between $14.86 and $19.92 per hour (BLS, May 2024).
Richmond ranks 225th of 341 metro areas for patient access representative pay after adjusting for local prices, and 170th of 386 before adjusting. Overall prices run 2% below the U.S. average.
CMS lists 6 hospitals in Richmond, led by Bon Secours St Marys Hospital. Ask for the free report to see current openings and pay.
High school diploma or equivalent. Credentials are issued state by state, so confirm what Virginia requires for your role with the Virginia licensing board and with your recruiter before you commit to a start date. Confirm with the board before you accept a role.
Yes. We place healthcare staff in Richmond and across Virginia. Tell us your profession and we email the roles open near Richmond.
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13 Patient Access postings with published pay in Virginia, 12 of them posted in the last 30 days. Month-by-month history by employer comes with your full report.
+ 11 more in your report. Each one has pay, shift and start date.